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Snodland Medical Practice
2015-04-14
Person
0
5
0
Written by a patient
Written by a patient 14th April 2015
So following on from my review last week - My doctor has put me on some new medication and I need to see her to check it is working. Incidentally my BP is hypertension stage I, so it isn't working, so I really need to see her. As you may recall, I tried to book an appointment for today last week, but could only get a same day appointment (which wasn't any good to me as I needed the results from a blood test that I was having that day), or an appointment weeks in the future, which was no good because my medication would have run out by then. Eventually I was told that my best bet would to be to ring the surgery in a weeks time and try to get a same day appointment. I did that today. My call was answered quickly, which was an improvement over last time, but I was told that my Doctor wasn't in today (she is according to their website). My choices were see the duty doctor who doesn't know my case history (other than my notes) or try again tomorrow, so I'm running the gauntlet again tomorrow. Snodland Surgery - you REALLY, REALLY need to improve you appointments system.