Snodland Medical Practice 2015-03-04 Person 1 5 0

If I had the option of moving to another surgery I would, however I am unable to find another surgery which covers Snodland. You can never get an appointment, the receptionists are very unhelpful and always rude when you try to talk to them, and when you do have telephone consultations the doctors never call when they say they will and I have to chase the surgery. Recently I had a female issue and I wanted to see a female Doctor, my own Doctor is male and I was told I could not see another Doctor apart from my own. I obviously complained and to actually get to see a female Doctor it had to be checked with my own Doctor first. Disgusting service..... patients have rights! Trying to get an appointment is harder than diagnosing yourself these days, there is normally a 4-5 day wait, or you have to have a telephone consultation first (of which they never call on time, if at all). When you finally get an appointment you always have a 30-60 minute wait in the surgery. I've been a patient to many Doctor Surgeries over the years and I have never known a surgery like this one. More often than not I will not bother going to the Doctors unless it is a really bad problem as I just cannot deal with how I am spoken to or how long I have to wait.