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Written by a patient
2nd February 2017


The appointment system is diabolical! The "phone on the day" system doesn't work- you phone early to find out the appointments have already gone. The receptionists seemed unhelpful but probably because of constraints of the system. When you get to see staff they are lovely and very professional, but I am thinking of changing surgeries because of the appointment system. Always very clean and pretty empty! There is no online booking system or website which would be very useful.

Recommend
Involvement
Cleanliness
Staff
Appointment