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Whats great: Front desk staff always welcoming, helpful, accomodating, freindly, polite, calm (goodness knows how sometimes). Clean airey, bright waiting room and spotlessly clean. Dr.'s are always ready to listen. I never feel rushed and always feel that I have been heard. Sometimes there may be a little wait/ delay in my appointment. This is to be expected when one patient may one patient may take longer in consultation. However Doctors i my experience never try to make up time, they must just have a longer day. Big bonus having pharmacy on site.