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12th April 2021


First contact 6 weeks ago asked to a a covid test and get back. Done so. Cam3 back days later and told doctor I've had this cough and congestion for 2 weeks already trying all shop remedies I was told to call back a week later. I called and was given a weeks tablets without diagnosis. They done nothing so called back a week later and was booked in for a phone back no call. This carried on for 2 weeks and well they actually rung me he was rude shouting at me refused to see me and then hung up when I asked if you can give an accurate diagnosis over the phone without asking questions at least and then to shove more pills with out diagnosis is dangerous let alone stuff im allergic to (penicillin). Receptionist has also judged me on my autism. Asking me "do you really have it as it isn't on records" this is shocking to say the least but then to find out she was on someone else's records not mine. Avoid

Suggested improvements
No discrimination

Experience
Involvement
Cleanliness
Staff
Appointment