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Written by a carer
20th February 2015


Sadly, it has not been easy to get the appointments so that my baby receives the health review/vaccinations in due course. Several of the appointments were rescheduled and one was missed because it had been wrongly secured in the agenda. In addition, I think that it would be preferable if the receptionist could define when the next injection is to take place using a calendar instead of relying on mothers to confirm how many weeks their baby will be. Especially, as I found out today that what matters is that the injection takes place 4 weeks after the previous one.

Recommend
Involvement
Cleanliness
Staff
Appointment