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Saltcoats Group Practice
2018-11-02
Person
1
5
0
Written by a patient
Written by a patient 2nd November 2018
4 weeks for an appointment, 2 and a half weeks for an advice call.
Receptionists not all of them but some are so abrupt with a no care attitude on the phone and face to face I actually walked out crying the way they made me feel.
Phone lines are shocking always getting cut off.
Fax machines are down to, my councelr had to email me her report for me to print off and hand in urging it's importance on the Monday. Phoned every day its now Friday and doctor hasent even read it.
I really seriously think this surgery needs to be looked at.