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Saltcoats Group Practice
2019-11-27
Person
1
5
0
Written by a patient
Written by a patient 27th November 2019
It took me an hour and three minutes and 268 calls to finally get through to reception this morning only to be told advance appointments are for 3/4 weeks ahead and no on the day appointments, only emergency appointments available. Told to phone back tomorrow to join the appointment lottery for an on the day appointment. This really isn't good enough but apparently that's just how it is. No wonder people clog up A&E and why their waiting times are not being met. Seriously need to revamp your appointment system...who's my MP?