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Written by a patient
5th January 2015


I have always found the surgery staff to be extremely helpful, and have never failed to obtain an appointment with a doctor the same day. The early and late clinic hours plus the possibility of emergency appointments on Saturdays and Sundays is real bonus, and the service afforded by the surgery is the best I have ever enjoyed. I also find it extremely useful to be able to request repeat prescriptions by e-mail without having to make an appointment each time with a doctor - it is very efficient for both parties. The only thing I would mention in this connection is a request that surgery staff read the e-mails properly to ensure that the correct prescriptions are produced (there have been several instances where the wrong medication or too many or too few items have been prescribed).

Recommend
Involvement
Cleanliness
Staff
Appointment