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Richmond Medical Group
2017-10-01
Person
5
5
0
Written by a patient
Written by a patient 1st October 2017
I am 70 yrs and have a few health problems but nothing serious. I have been a patient for over 30 years. I have always been impressed by the reception staff. They are always kind and will problem solve which is helpful for me and for the pressures they are under. Having had to deal with my elderly mother's surgery recently, their kindness stands out. I have not really had to wait too long for an appointment. I have always experienced good care and involvement re the way forward. How it would be if I become seriously ill is a question mark as I am well aware of the current pressures. As it is, I am very satisfied with the care I receive from all the staff.