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Written by a patient
28th July 2015


I find my experiences at Richmond Lock Surgery incredibly varied. I've met with absolutely excellent doctors who listen, ask the right questions, offer multiple options for treatment and encourage follow-up if the situation applies. On the other hand, I've had absolutely dreadful and totally unhelpful doctors as well - complete misdiagnoses over several visits, cold and short, offering no helpful suggestions or information. On my most recent visit with my young daughter with chicken pox, the doctor seemed displeased by our mere presence. She offered zero recommendations for products that could help her symptoms, had to check her computer for the recommended "quarantine" time (then contradicted herself), and told me that another issue my daughter was having was unrelated to the pox - turns out it was completely related, won't give you the details but it was a very simple connection. It's so unfortunate that some doctors are so good here and that some are so appallingly bad. I will say that the staff has always been efficient and helpful in my experience.

Recommend
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