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Richmond Lock Surgery 2015-03-30 Person 1 5 0

Doctors great but the support staff (reception) couldn't organise an event in a brewery. They don't communicate with each other or the patients. They told assured me something was ready for collection, I arranged to come in, it wasn't there so they blamed the nurse for lying to them about it! They issue items without any instructions and then ask you 'did you not read the instructions?'! They don't even know when they have initiated something and ask you who began it. Hopeless. Hope it improves soon.