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Written by a patient
6th February 2014


GPs are perfectly fine, it's the admin and hassle of trying to arrange appointments, waiting for an appointment and waiting to hear results. A recent visit broke a new record of waiting 1 hour after the arranged appointment time to actually see the GP. By contrast the consultation took less than 5 minutes. On 4 calls it has taken more than 15 minutes to get through to the GP's secretary. Generally the secretary and the 2 receptions are curt and unhelpful when asking for the most basic requests.

Recommend
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Involvement
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Cleanliness
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Staff
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Appointment
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