Ranworth Surgery 2016-03-21 Person 2 5 0

Generally GP's and staff are very helpful when you get to see them, however getting an appointment is very difficult, and yes you can walk in a sit and wait which is a good idea in principle but doesn't work for patients whom are working full-time and need an appointment for things longterm, as we don't all have the luxury of being able to just leave work and sit in a Dr's waiting room for long periods, I am working currently 8-6 and if i need to see a GP for what ever reason i don't really stand a chance of getting to see them as walk in surgery is in the morning and the evenings get booked up. This is the reason i find it a poor service in general but this is not the GP's fault, maybe they should consider Saturday morning surgery however i am aware this would impact on staff further. Also staff turnover at present is high what with the loss of 2 experienced nurse practitioners and now the practice manager it reduces confidence among patients.