Queensview Medical Centre

Queensview Medical Centre 2024-05-15 Person 2 5 0

I am writing to provide feedback on my recent consultation with Dr. on 01.05.24 at 13:45 I visited the surgery due to a severe cough that has persisted for the past 3-4 months. I informed Dr that I had already tried various remedies with no improvement. During the consultation, Dr examined my chest and advised it sounded clear. While I appreciate this initial assessment, I was disappointed that no further investigation was offered within the appointment. Given the duration of the cough and the ineffectiveness of previous treatments, I felt a more comprehensive approach might have been beneficial. Specifically, I would have liked to discuss: • Possible causes for the persistent cough beyond a chest examination. • Alternative diagnostic options besides an X-ray, or if an X-ray was deemed necessary, referral for one within the appointment rather than a walk-in service. I understand that doctors have limited time per appointment, but I believe a more in-depth discussion could have helped identify the cause of my cough and determine the appropriate course of action

N/A

Queensview Medical Centre 2024-05-13 Person 2 5 0

Phone at the time at went straight to number 25 in the queue and had to wait a good 30 minutes before I got an appointment

The system has to change if you phone up on the time stated you should not have to wait too long too get a appointment

Queensview Medical Centre 2024-05-13 Person 5 5 0

I was seen on time by a very pleasant lady who took my blood pressure and we agreed that as I had no problems I would continue with the current medication.

Can’t think of anything.

Queensview Medical Centre 2024-05-13 Person 4 5 0

Recieved a txt with reference to over 60 health check, replied and secured an app within a week. Waiting for results…

Not at the mo

Queensview Medical Centre 2024-05-10 Person 5 5 0

Whilst not an “urgent” medical matter (rosacea) it needed swift access to prescription and that’s what I got. Excellent.

When I phoned in at 8:00am, I was 24th in the queue! I requested the call back and it was very swift - so “No” - whole thing seamless.