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Queensview Medical Centre
2024-05-10
Person
4
5
0
10th May 2024
Phoned at 8.00am on the dot and shocked I was 18th on line waiting .( this seems the normal since Covid in 2020 . ) a lot of times getting an appointment is difficult as the receptionist some time seem to ask many “ personal questions and medical questions , but I know many have NO medical training but insist on knowing what’s wrong and deciding if the Doctors should call you or get an appointment “ considering patients go to have problem's diagnosed and can be very personal embarrassing for themselves
Suggested improvements
May be have a triage nurse available to expediate issues as they have more knowledge about medical issues than receptionists