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Written by a patient
2nd June 2019


What a mixed bag. You never know what you’re going to get here, but the sure thing is that it’s probably not an appointment with a Dr until they’ve screened you with a phone call first. The reception staff have often been particularly rude and incompetent as they demonstrably know nothing about the Drs or Midwives who work in the practice - or they are completely divisive in making contact with them in the case of a problem. I wish there were a small practice nearby that I could visit instead, as this practice appears to be overloaded with poor training, and no parking - it’s all already taken by the staff. Occasionally, there is a gem of a Dr or a receptionist who makes you realise that it’s not the whole practice...and this feels wonderful - thanks to those who make the difference.

Recommend
Involvement
Cleanliness
Staff
Appointment