Share review of Portland Medical Practice

Portland Medical Practice 2018-01-19 Person 5 5 0

In these days of extreme pressure on the NHS, the Doctors, Practice Nurses and reception and administrative staff at Portland Road Medical centre in Aldridge are a beacon of professionalism and care, and I cannot speak to highly of them all. The practice believes in prevention as well as cure and an annual medical and blood test for those who need it is very reassuring. On any occasion that I have had to visit the surgery, the Doctors or Practice Nurses always find time for you to discuss your symptoms and issues and involve you in the treatment plan. If you have an urgent need to visit the surgery which I have done on two occasions, a space is always found for you. I have not had to use the telephone service but would certainly consider doing so. The pre-Christmas flu injection process was an exercise in military(but very friendly) logistics with all staff taking part and congratulations to all. There is a wide variety of additional services based at the centre, dental, physiotherapy, chiropractor, pharmacy and others so it really is a one stop centre. I know from conversations at the surgery that there are a number of missed appointments without any notice whatsoever and this situation is completely unacceptable to our hard working team. After one missed appointment, any further missed appointments should be charged to the patient. Thank you everyone for a great service.