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Written by a patient
11th July 2016


Was treated appallingly by the senior practitioner at this surgery...told to "shut up about NICE guidelines" in a telephone call ( not asked for by me). Thankfully I had a witness to this call. Dr Evans actually hung up on my witness as she intervened and asked him a question as his rude, bullying and highly aggressive and unpleasant manner had caused me great distress and upset. He clearly has an anger problem or is a misogynist. As someone with mental health problems which include severe anxiety I cannot stress enough how this angry , aggressive and wholly unprofessional man should not be allowed in contact with vulnerable people.!! Despicable Dr Evans. Will be complaining to the relevant authorities as complaints to in-house practice manager , unsurprisingly, achieves nothing! If you value your health do not go here!!!!!

24th January 2017
Response from Plas y Bryn Surgery

Even though you have not left your name on this review we know that we tried, but unfortunately, we couldn’t meet your expectations. We hope you have formed a better working relationship with the new practice you joined.

Recommend
Involvement
Cleanliness
Staff
Appointment