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Written by a patient
24th June 2016


I think the reception team at this surgery must have been recruited to match a person specification that requires they be unhelpful, obstructive, rude and dismissive. They provide no help at all and trying to book an appointment is like playing Russian roulette where you ask for an appointment, they say no so you ask for another one but heaven forbid they could suggest something. I learned recently that I asked for an appointment, was told no but something ten minutes later was available that I was not offered instead. These people are being paid with tax payers money - what a waste.

Recommend
Involvement
Cleanliness
Staff
Appointment