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Parishes Bridge Medical Practice
2019-04-18
Person
1
5
0
Written by a carer
Written by a carer 18th April 2019
The appointment system is appalling. The first available appointment was over 5 weeks wait. We had to phone the next morning for an emergency appointment which involved a call back form the doctor who prescribed antibiotics and said if they didn't work my daughter would need to come in for an appointment. they didn't work and when we phoned back instead of being given an appointment we had to wait for another triage phone call, which we didn't receive. when I phoned back I was told the doctor did call on the number given, which wasn't the case. We were then told that the doctor might not call back and if they didn't we would have to wait and try again after the Easter holiday and that the walk in centre wouldn't see us because the surgery issued the original prescription. Our only option will be to waste the time of A&E because the surgery refused to provide a suitable GP service