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Parishes Bridge Medical Practice
2017-07-11
Person
2
5
0
Written by a patient
Written by a patient 11th July 2017
Extremely concerned by the lack of information governance by the receptionists at this Practice. A receptionist at this practice has disclosed my personal information and nature of my appointment to another patient just because we share the same surname. This receptionist subsequently handed over my patient letter in an unsealed envelope to a third part for delivery to me without my consent. A GROSS breach of my patient confidentiality and I would question how many other patients have suffered the same lack of regard!!!!