Padgate Medical Centre 2018-01-04 Person 1 5 0

Absolutely disgusting service from the receptionist over the phone over and over. the senior staff who retain this positions have cero clue about human compassion, I thought compassion would be one of the key strengths of any of the staff at this venue but not it seems they are just there to make sure their 8 hours finish and leave. In one of the many occasions, I arrived to reception around 10 am breaking down in abdominal pain, bending down myself to the floor, I barely could stand up , I told the receptionist how bad I was feeling and needed to see a doctor. She said "no appointment, if you want one wait until 12 when we can give you an appointment. I accepted on appointment but i told her i will made myself to the hospital. She didn't care, she didn't suggest let me call an ambulance, or being concern if i drive in that condition or if i was accompanied by someone who can help me. once at the hospital they took me under emergency (cause i made my own way to the hospital). This particular receptionist didn't inmute to the most minimum for my well being regardless in what terrible state I was. I wonder if I'm writing my feedback here, will someone do something to train and educate this staff ???