Share review of Old School Surgery
Old School Surgery
2023-11-14
Person
1
5
0
14th November 2023
Waited a week for urgent post operative prescription, despite 111 intervention and HOURS hanging on the phone. We are not allowed to visit the surgery, we have to phone...enough said. If this is VITA Healthcare you can stick it. Poor AI bots I suspect. No issues with the human staff, when you
Suggested improvements
Get more GPs. I live 200 metres from Old School Surgery, but could only get an a GP appointment post full hip reoperation by travelling a round 2 and a half hour trip to Langney Eastbourne to see a locum GP. Who was delightful, but I don't see this as being acceptable. There is no easy access to public transport, a private taxi hire would have cot between £60 and £80. Fortunately I have a husband who drives.
This surgery is running on empty, buying into a contract with a private company with very poor reviews, I hasten to add, is not the answer. I dare say these comments will be assessed by AI.