Old Cottage Hospital Surgery
Written by a patient
13th March 2019
I just wanted to share one of my EXCELLENT EXPERIENCES.........
I visited the surgery with concerns over my hiatus hernia which was diagnosed rather swiftly the previous year via the surgery.. I asked to be referred again as all was not well which the Dr duly did. I always knew that our surgery was super efficient in referrals etc to the designated consultants, but i was absolutely amazed i received an appointment to have a Gastroscopy at the day clinic at Coham for the following week!. Not believing my luck i phoned to confirm my appoint and cheekily asked if i could have the procedure done at the day surgery in Epsom, next to the surgery as it was nearer. They were obliging and changed my appointment to Epsom for the week after the original date so i was seen within 2 weeks. Now if that is not first class service second to none i dont know what it! BETTER THAN GOING PRIVATE :-)
Im often amazed how people slate the receptionists at the front desk from the reviews i have just read prior to writing mine... Ive never ever in my 24 years of being a patient at this surgery ever experienced or witnessed any of the horrid things people say... Thank you everyone at OLD COTTAGE HOSPITAL, Epsom :-)