Share review of Northcote Surgery

Northcote Surgery 2022-12-19 Person 1 5 0

Receptionists try to talk you out of a same day appointment request. Alternatively the wait time for a regular appointment then quoted by the receptionist as two and a half weeks. What also worries me is their attitude as they screen you. Blood tests you now have to have taken elsewhere (another journey, not easy to get to on public transport and this additional journey when you are ill). Then the wait time for these were 9 days! I had to chase for a sickness absence certificate last time I was in - earlier in the year.

There is a marked deterioration in the attitude of receptionists. Responses seem scripted.