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11th May 2021


I am always impressed by the service at northbourne, especially over the last year. Despite what I imagine has been a lot of negativity and stress, staff are always polite and helpful when I call or attend. Everything is run very efficiently and my son is always made to feel comfortable during appointments and vaccinations. I have also appreciated the introduction of the Econsult service which makes it easier to get help with non urgent issues.

Suggested improvements
Nothing.

Experience
Involvement
Cleanliness
Staff
Appointment