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Written by a patient
3rd October 2014


I waited no more than 5 minutes for my appointment which had been booked 5 weeks in advance as a follow up to a previous appointment. Urgent appointments are triaged by one of the practice nurses and you are seen that day if appropriate. There is a delay in routine appointments sometimes up to two/three weeks. Sometimes I would like an appointment that isn't urgent, but would like to be seen within a week, which doesn't seem to be possible unless there is a cancellation.

Recommend
Involvement
Cleanliness
Staff
Appointment