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New Court Surgery 2017-08-07 Person 3 5 0

Appointment availability is an issue. A different doctor every time, which means wasting time going over the history again. The issue that prompted this review though is nursing staff availability and the lack of appointments for the removal of surgical staples (quite a quick job) at the right time. I need staples removing from a wound at 14 days post-operatively, but there were no appointments available within a reasonable window around the 14-day point. I didn't fancy the choices - take them out early and risk the wound reopening; take them out later and delay recovery. It was suggested that I could go into Swindon's Carfax Street Surgery to have them removed instead (not a great option considering my current mobility limitations). I would have thought that for something like post-operative care, there would be better provision. So this is a disappointing lack of provision at New Court Surgery.