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Written by a patient
12th December 2018


Last November and two days ago I was sent a text inviting me to have the flu injection. Last year the receptionist was extremely rude to me telling me that I wasn’t eligible for the injection and when I phoned today I was told the same although the receptionist was nicer. I am extremely annoyed that I should have received the texts when I shouldn’t have. I would like to know why this has happened. I almost felt that they thought that I was making it up that I had received the texts.

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