Meadows Medical Practice 2018-06-06 Person 5 5 0

It feels odd rating the surgery, a bit cheeky really. But I understand the current policies re. targets, feedback, patients' journies. Length of time as patient - over 40 years. In recent years my contact has been more frequent (2 acute deseases). Experience throughout has been excellent. Appointments suited to me, whether with GP, practice nurse, or phlebotomist. The surgery itself is traditional in outlay, and has been regularly updated (a bit shabby at times in the past but always very clean), and is currently freshly decorated. And so to the really important bit. From the moment I walk through the door I feel comfortable and welcomed. The reception team are friendly and efficient. There may be a wait but I'd rather an appointment overran than cut off at dictate of the minute hand on the clock. Appointment itself- I have the attention of the doctor from start to finish. My notes are there, my investigation's, results are up on the screen. The appointment takes the form of me talking, doctor clarifying and summing up followed by discussing plan. I leave with a clear picture of where I am and where we're going. Didn't start this meaning to rattle on but once I started I found it was important to me to get across how proud I am of my surgery. This is only one patient''s journey.