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5th August 2022


This was our first visit to Maywood. We had been sent over from Westcourt Surgery, Rustington as I needed an urgent appointment for a dressing change. I had a gash wound on my leg that had been caused by a car door a few days previously. The parking was good when we arrived. The downstairs receptionist was very helpful and explained clearly (despite the mask) where we needed to go and where to locate the lift. The receptionist upstairs was equally lovely and kind. She booked me in and said the nurse would be along shortly. The nurse (Sara Petronijevich) came out to get me and I was taken into a large treatment room. Sara proved to be extremely kind and gentle. I was quite nervous about having the wound touched, but Sara was amazing. Although I was in a lot of pain, I actually barely felt her treatment at all. She was happy to take her time to keep the agony at a minimum. Sara was really thorough too, doing a few other checks at the same time. After we were finished the receptionist was kind enough to see us out. All together a very positive experience. Thank you to everyone.

Suggested improvements
Nothing to add here as the whole experience was really positive. Thank you.

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Cleanliness
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