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Maywood Health Care Centre
2015-06-01
Person
2
5
0
Written by a patient
Written by a patient 1st June 2015
Had appointment booked for 09:50 am for little child, reported to nursery reception at 09:40 am to confirm the appointment. 1.5 hours later waiting with a little child to be seen by the doctor i went to reception to find out why it takes so long, at this point i was told that my booking wasn't marked by receptionist, after another waiting time and no feedback from receptionist of the appointment progress we had to leave to seek advice elsewhere. I'm frustrated with a lack of professionalism from one of the reception attendant
15th June 2015
Response from Maywood Health Care Centre
Thank you for your feedback. It would be useful to know who you were due to see so we can look at what happened and why it went wrong. If you would be happy to liaise with Jeanette Blyth the Practice Manager 830872. She can look into this issue.