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16th January 2024


I called to speak to the Duty Dr about my teenage son who has been very unwell. She had not had time to return my call so I went to the surgery at the end of the day. Dr Fitzgerald welcomed me with a smile and was warm and kind. She listened to my concerns and prescribed me some suitable analgesia to give him. It was 6.30pm and she still had emergencies to see to and call. I was so thankful for her kindness and reassurances. The receptionist was also lovely and very helpful

Suggested improvements
Nothing the care was lovely

Experience
Involvement
Cleanliness
Staff
Appointment