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2nd September 2022


Due to limited GP's (a national issue) you are trialged and then allocated most relevant person to assist with your concern. I have accessed services for myself and housebound Mum with dementia. We are always treated with respect, compassion and never feel hurried. Yes it's frustrating that they are overstretched but they can't give what they haven't got. Thank you for all you do in an extremely difficult time in current climate. You all deserve the respect and understanding back.

Suggested improvements
A face to face when change in chronic condition identified but do understand a referral to a specialist service may be more appropriate and timely.

Experience
Involvement
Cleanliness
Staff
Appointment