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Maryport Group Practice
2023-03-02
Person
1
5
0
2nd March 2023
There are phone appointments, but if you want a face-to-face appointment, you can whistle.
Suggested improvements
Things that could be done better include -
Not sending out texts that have the completely wrong information in.
Not sending out texts that threaten to cut off my medication for no reason whatsoever.
To be responsive to complaints - it's clear there's a problem with the automated text system, but when I rang the doctors, they refused to let me speak to the medicines management team, or any manager at all.