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11th April 2023


I was at the GP surgery within my 10 minute slotted time for a blood test, finally got to the desk to say I was hear to be told I have been put down as a DNA and there are other people waiting and no more appointments for today. This is a joke almost every appointment I’ve had at this surgery I walk in to be told “sorry we’re running behind time today” so what was so different today? I don’t find this surgery helpful especially towards it’s patients who work & especially not for the ones that work shifts. The world is returning to normal after the pandemic so why is this surgery not doing the same? Rant over, off to sit on the phone for the next 20 minutes trying to rearrange my appointment “!!!!! Fantastic!!!!”.

Suggested improvements
The world is returning to normal after the pandemic so why is this surgery not doing the same?

Experience
Involvement
Cleanliness
Staff
Appointment