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Maryport Group Practice
2016-01-04
Person
1
5
0
Written by a patient
Written by a patient 4th January 2016
I attended the surgery for the drop in clinic today ..upon arrival I was told there was three people in front of me and there would be a 25 minute wait fair enough ,1hour later I went to the receptionist to enquire when I would be seen she rudely informed me that there was now 6 people in front of me so finding this odd I enquired why the overbearing and downright rude receptionist practically yelled at me that's just how... it is...at this stage I had been waiting 1 hour and 20 minutes..I then had no choice but to leave without being seen ..May I suggest you give this rude and quite frankly obnoxious receptionist some training on how to deal with the public..and may I also suggest you make sure that the order in which you are booked in is the order in which you are seen.Quite frankly this and other things I witnessed during my wait in the surgery today are downright disgraceful .