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I went to the surgery on the advice of a pharmacist who said I needed antibiotics for a wound that had become septic - he advised I saw the practice nurse. The receptionist at Marlborough said there were no appointments and I would have to wait till the next day, despite me explaining the importance of a wound becoming septic. She then suggested I go home and she would arrange for the doctor to ring me at home to arrange for me to come straight back to the surgery to be seen. I am 84.