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28th April 2024


The help and support I received from Pewsey surgery following a visit from the Paramedics to my home, when I had a stroke symptoms, was amazing. Paramedics diagnosed Bells Palsy which still needed urgent medical help via my GP surgery. My sight and hearing at the age of 92 can be a problem so my neighbour contacted the surgery on my behalf and explained I needed an urgent extended time face to face appointment which was arranged for that day with Dr Stuart Daly. He agreed with the diagnoses and contacted several specialist to discuss my issues and confirmation of treatment. He fully explained my condition to me and treatment and said the hospital would be contacting me with an appointment. The Hospital telephoned me the following day with an appointment for that day, which I attended. My experience with Dr Stuart Daly was truly excellent .

Suggested improvements
My neighbour drove to the surgery to make the appointment in preference to waiting on the phone as she was 10th in the queue.

Experience
Involvement
Cleanliness
Staff
Appointment