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Mandeville Surgery 2018-02-19 Person 1 5 0

It is strange that reception prefers to get a call from you and will gladly send you away and insist that you call them instead. What’s the excitement with phones. Great telephone manner, sadly very rubbish interpersonal skills. Get back to basics. Treat people with respect and don’t be judgemental. Not every urgent case you will see has to be literally hauled in on a stretcher.