Share review of Llandaff North Medical Centre
You should make it much, much easier to cancel appointments if you don't want people to miss the. It is the weekend, I find I don't need to go to my appointment on Monday. I would like to cancel it so that someone else can use the time.
You can't cancel by phone at the weekend and you can't cancel over the web if you haven't already registered
Registering for the e-means downloading and completing a form which you then have to deliver in hard copy to the surgery
The surgery is closed at weekends
How do I release this appointment so that you can use it for someone else?
Thank you for the feedback. NHS Wales are developing a "cancel by text" system so patients who are signed up to receive the free appointment text message reminder will be able to cancel their appointment via text message. This will be operational 24/7. Thank you for being mindful of the appointments and trying to cancel them.