Lingfield Surgery 2014-11-17 Person 4 5 0

I would just like to say that I have used this surgery for over 40 years. The last few years it is been extremely difficult to get appointment and actually talk to someone. Fortunately I have not had to use it too much, but more so in the last few years. I have phoned twice in the last 3 weeks, and to my great surprise phone was answered immediately by a very lovely friendly lady, and to make it even better I was offered an immediate appointment. This morning I phoned re trying to get a prescription, and again instant answer, very helpful receptionist, she took my details and said she would sort it out for me. So full marks to Lingfield Surgery. I need to see if this continues before I would say that I can recommend the practice, but it is looking so much better. I do understand it is not easy for them, but thank you for answering the phone with a voice, and no pressing buttons, I may just have been lucky.