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25th July 2022


Reception staff are rude and unprofessional.. Like to make fun of people with mental health issues 2 in particular.. They tell lies all the time.. Got to book in with the GP when the GP has said to need to go through reception staff for repeat medication.. Put a comaint in and all of a sudden there on holiday for 2 weeks..

Suggested improvements
Have better staff who are well trained and don't chat about patients

Experience
Involvement
Cleanliness
Staff
Appointment