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Lichfield Grove Surgery 2019-03-21 Person 0 5 0

Receptionists are extremely rude whether it’s on the phone or at their desks. I just called to book a simple appointment with my GP, she was so rude and unprofessional I had to ask to speak to someone else. She hang up on me saying she will complain about me and I had to call 3 more times before someone agreed to give me an appointment. I am extremely disappointed, they should treat patients with respect and politeness. I understand it could’ve been a long day but nothing justifies such a rude behaviour.