Share review of Leacroft Medical Practice
Tweet
Share
Leacroft Medical Practice
2018-03-12
Person
3
5
0
Written by a patient
Written by a patient 12th March 2018
Arrived for a 2.00 pm app.,there was a considerable number of people already waiting. When the doors were opened at 2.00 pm, anyone at the back of the queue had already passed the appointment time quite a bit before it was possible even to register. Some adjustment needed here.
4th April 2018
Response from Leacroft Medical Practice
Thank you for your feedback it is much appreciated. We do try and get through any initial queue as quickly as we can when we re-open. We do allow ten minutes as standard for anyone caught in traffic etc as a grace period for their appointment and doubt whether the queue would be so long as to take longer to check everyone in on time. However, if there were to be a crisis and the queue took longer we would take this into consideration. Of course, we do have a self check-in screen available to assist with avoiding any delays for those patients who are able or wish to use it.