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Written by a patient
5th February 2016


Firstly I would like to say a big thank you to all members of staff , when phoning for an appointment they try their best to accomedate your wishes on one occasion they phoned me back to offer me an appointment as someone had cancelled . They are always pleasent when dealing with patients THANKYOU Dr Rugless is avery calm straight talking Dr she listened to me discribe the symptoms l have and explained various things it could be ,not dismissing the reality that l experience. She has calm reassuring manner which puts one at ease a quality that cannot be taught but is rearley possesed .Thankyou. EverLast if not least the Surgery Nurses I was feeling rotten, but as we all do thought maybe l will just see if the nurse can see me not wanting to take up a Drs time . Firstly spoke to the receptionist who said the nurses where fully booked she spoke to the nurses who said she would call me ,she did and said although it would be later that day she would see me ,from the time of entering her treatment room l could not been treated any differently to a private patient in any hospital.l knew l had not felt well but this nurse sprang into action examing it seemed every thing .l was given steroids which the nurse immediately checked with a doctor to see if the medications l am one would in any way react badly to the medication being prescribed .unfourtunatly l was not much improved after a week again l got an appointment with Nurse Joan well,l may not have been feeling great but l n

17th February 2016
Response from Leacroft Medical Practice

Thank you for your very kind and positive feedback. I am so pleased that you found our staff helpful and caring and it really boosts us all to know that our efforts to treat our patients as best we can are having the desired effect and helping. I will pass on the favourable comments to the team who I am sure will be pleased to know that their expertise and dedication has been so well received.

Recommend
Involvement
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Staff
Appointment