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Leacroft Medical Practice
2015-05-08
Person
4
5
0
Written by a patient
Written by a patient 8th May 2015
The only negative thing about this surgery is the appointment booking system, which I imagine is the same at a lot of surgeries. I have various ailments, including Type 1 Diabetes, Stage 4 Chronic Kidney Disease and arthritis. I have always been treated well and have always felt listened to whilst discussing my problems. Joan is an absolute gem! They did amazingly well when the surgery in Langley Green had to close due to storm damage and I did not feel my care suffered at all during the time they were operating from the town centre.
12th May 2015
Response from Leacroft Medical Practice
Thank you for your positive feedback, which will be passed on to the staff that you have mentioned. We are currently reviewing our appointment system and are working with our patient group to incorporate the feedback that we have received.