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Written by a patient
13th March 2016


I don't visit the surgery that often ,but when I do ,I always seem to get seen at the appointment time ,and I am never rushed through the appointment which I appreciate .

15th March 2016
Response from Leacroft Medical Practice

Thank you for taking the time to give your feedback and we are pleased to know that we have been able to keep to the appointment time when you have visited and more importantly, that you have not felt rushed through your appointment. We try to run to time but there are times when patients have a serious problem which require immediate assistance or there is an emergency and we need to prioritise the help needed under those circumstances. We very much appreciate the patience demonstrated and we always try to keep persons in the waiting rooms fully informed if there is a wait.

Recommend
Involvement
Cleanliness
Staff
Appointment