Share review of Langstone Way Surgery

Langstone Way Surgery 2022-01-18 Person 0 5 0

I have been a previously loyal and extremely grateful patient at this surgery for nearly twenty years, but the service has deteriorated so much so that I am now looking to change practice. My last (telephone, of course) appointment, was supposed to be a follow-up one, having had a cursory conversation last week (after MONTHS of of waiting), with yet another (!) different GP - who had obviously still not read the background of my request. She treated me like just another “administrative issue” she had to tick off - informing me that I was one of her thirty or forty patients she sees per day and that she was “squeezing me in before she did her rounds” (...yes, she did actually say that....!!) In the middle of trying to articulate my health worries, she interrupted me to say that she had been on the 'phone now for eleven minutes and so “we’ll have to book another appointment” next week(!) WHY? essentially as far as I could understand, to regurgitate to yet another (possibly different) GP etc etc…. Appalling! Sub-standard medical & health care, with yet another from this crop of “new” (?) doctors / locums at this practice with poor and impersonal “bedside manner”. Very sad

There are at least three EXCELLENT doctors there, but if you don't get one of those, you are dooomed!!.